Privacy Policy

Last Updated: November 17, 2024

Introduction

K&g Truck Repair ("we", "us", "our") operates kgtrucksvc.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data.

Information We Collect

Personal Information

We may collect the following information:

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, business address, tax identification number
• Vehicle Information: Vehicle identification number (VIN), make, model, year, service history
• Payment Information: Credit card details, billing address (processed through secure third-party processors)

Automatically Collected Information

We automatically collect certain information when you visit our Site:

• Usage Data: IP address, browser type, pages visited, time spent on pages
• Cookies: Small data files stored on your device for site functionality
• Device Information: Device type, operating system, unique device identifiers

How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process appointments and service requests
• Communicate with you about your vehicle service
• Send service reminders and maintenance notifications
• Process payments and billing
• Improve our services and customer experience
• Respond to customer service requests
• Prevent fraud and ensure security

Legal Basis for Processing

We process your personal information based on:

• Contract Performance: To provide services you've requested
• Legitimate Interests: For our business operations and improvements
• Consent: When you've given us permission to process your data
• Legal Obligations: To comply with applicable laws and regulations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with our business operations
• Payment Processors: Secure payment processing services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate security measures to protect your personal information:

• Secure socket layer (SSL) technology for data transmission
• Regular security assessments and updates
• Employee training on data protection and privacy
• Access controls and authentication procedures
• Secure disposal of physical and digital records

Your Rights

You have the right to:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Restriction: Request restriction of processing your data
• Data Portability: Request transfer of your data to another party
• Object: Object to processing of your personal information

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies to:

• Enhance website functionality
• Analyze website usage and performance
• Personalize your experience
• Remember your preferences

You can manage cookie preferences through your browser settings or our cookie consent banner.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

International Transfers

Your information may be transferred to and maintained on computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ.

Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this privacy policy and in accordance with applicable laws.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@kgtrucksvc.com
• Phone: (309) 965-2527
• Mail: K&g Truck Repair, 389 State Route 117, Goodfield, IL 61742

Policy Updates

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.